Help Center

We do our best to ship all orders within 1-2 business days of the order being placed. Once your order has shipped, standard delivery will typically take 7-10 business days, express delivery will take 3-5 business days in EU.

If you have specific questions about your order, please email hello@fabmining.com and our Customer Care team would be happy to help!

When an order is placed, we begin processing it immediately to ship it out as fast as possible! Once your order has been shipped, we are unable to edit your shipping address or redirect your order. Please double check your address at checkout prior to placing your order to ensure it will be delivered to the correct location.

If you have specific questions about your order, please email hello@fabmining.com and our Customer Care team would be happy to help!

We currently ship from our warehouse in France to the following countries:

Germany, Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain

This list is subject to change and may be updated from time to time.

Please note, shipping and any additional import/custom fees are non-refundable.

All returns and exchanges must be processed through our returns portal through the link below using your order number and the email the order was placed with.

Please ensure you read through our returns policy before beginning your return or exchange request. If you have any difficulties, please email our Customer Care team at hello@fabmining.com and we would be happy to help!

Please email hello@fabmining.com the following information so our Customer Care team can help:

1. Photo of the tag for sizing

2. Photo of the front of the item for identification

3. Photo of the damage

4. Your order number

Once an order has shipped, we are unfortunately unable to cancel it.

If your order hasn’t shipped yet, cancellations are still hard to facilitate as we have hundreds of orders flowing through our warehouse every day and your invoice is sent directly to our warehouse as soon as it’s been placed; so pulling a single order from the floor may not be possible.